Terms & Conditions
Please read these terms carefully before placing an order with AJ 4WD Outfitters Ltd. By placing an order with AJ 4WD Outfitters Ltd, you agree to these terms.
Delivery: Please note, Due to brexit there may be some delays to certain products. Please contact us for a more accurate ETA.
We aim to deliver within 2-5 working days using reputable couriers such as UPS, DHL, Post Office, Yodel, TNT/ Fedex and DX. When in stock, items are dispatch within 2 working days. If an item is out of stock, we will email you in first instance.
In the event of a faulty item or receiving damaged items, please email us on ‘Sales@aj4wdoutfitters.co.uk’ with your invoice number, Parts number, & a description of the fault/ damage. You will be sent a returns number, this must be included with the item on its return. Please return the faulty/damaged item to the address on your invoice, including return number, invoice and a description of the fault/damage. Items that are faulty or damaged must be notified to AJ 4WD Outfitters Ltd within 14 days and returned within 14 days. AJ 4WD Outfitters Ltd will then either replace the item or refund you via the original means of payment
Prices of good are accurate at time of purchase. However we do reserve the right to change prices without notice subject to errors, exclusions or omissions.
Payment shall be due before delivery. Payment shall be the fundamental term of this agreement, breach of which shall entitle AJ 4WD Outfitters Ltd to terminate the contract immediately.
Cancellation / Return:
If you wish to cancel your contract under the Distance Selling Regulations, You must inform AJ 4WD Outfitters within 14 days of date of receipt, & then return the item within a further 14 days of this notification at your own cost. AJ 4WD Outfitters shall refund you within 14 days of receipt of the goods for any sum that has been paid by you. On Exercising your right to cancel you shall be required to return the goods to AJ 4WD Outfitters Ltd. Should you fail to return the goods, AJ 4WD Outfitters Ltd deem that you do not wish to cancel, thus the contract still stands between AJ 4WD Outfitters Ltd and you the Buyer. Returns outside of the above period may be accepted on a case by case basis, but a handling fee would apply.
AJ 4WD Outfitters Ltd reserve the right to cancel the contract between us if:
The item ordered was listed at an incorrect price due to typographical error or an error in the pricing information received by AJ 4WD Outfitters Ltd from our suppliers. If AJ 4WD Outfitters Ltd do cancel the contract, we will notify you via email and will refund you via your original means of payment as soon as possible, but in any event, within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Events beyond AJ 4WD Outfitters Ltd.’s Control:
We shall not be liable for any failure to deliver your order, or any delay in doing so, or any damage or defect to good delivered, caused by any event or circumstance beyond reasonable control including without limitation, strikes, lock-outs, and any other industrial disputes, breakdown of systems or network access, flood, fire, explosion, or accident. If you wish to return any item due to circumstances beyond our control, carriage costs must be paid by the customer. A refund will be issued within 30 days purchase minus any carriage charges incurred by AJ 4WD Outfitters Ltd on the initial transaction.
We use third party services to secure and protect your card information. However, any losses incurred or sustained by you in transmitting information shall be borne solely and exclusively by you and in no event shall any losses in whole or in part be borne by ourselves or our representatives. If you are using a public computer you must sign out in accordance with their procedures when finished. With the information you provide, you grant us non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence to use any information you provide us, (i.e. mailing list). Such information shall be legal, decent, honest, and truthful, shall not infringe any third party’s rights, shall not contain any computer viruses or other malicious computer programming routines, and shall not link to any other websites.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any dispute between us. English law to include Data protection Act 1998, and The Consumer Protection (Distance Selling) Regulations 2000.